Airware’s suite of products are supported by a range of services from consulting and flight operations to training and comprehensive white-glove support. Our services teams are dedicated to making you successful, from your first flight to full-scale operations.
- White Glove Service
- Global Support – Offices in France and the United States
- Issue Tracking Metrics, and Reporting
We provide end-to-end support to our customers to maximize the benefit of the Airware solution to your enterprise. Our support engineers have an understanding of the needs unique to your vertical, and are there to assist with everything from aircraft setup, flight planning and configuration to understanding how to utilize the analytics provided on the Airware platform. We offer global support with headquarters in Paris and San Francisco and provide issue tracking, metrics and reports.
Airware will work with your team through an engagement to help you understand how our solution can help your business. Our enterprise solution supports all facets of a customer's needs, from aircraft selection, to flight planning, regulatory support and operations, to delivering data products to a customer's business systems.
Airware’s training organization offers comprehensive training on the use of our solutions, flight operations, and regulations. Our qualified instructors and designers can provide any of our standard trainings or develop custom sessions tailored to your specific needs. We offer sessions throughout the year at various locations around the world or we can do a custom engagement for you.